G'day Robert,

If you head over to the Zempire website they have some great videos on pitching and packing away your aerobase shelter.

G'day Joe,

The Aerobase 4 Shelter isn't supplied with a repair kit, but should you have any issues with your shelter we're always happy to recommend a suitable option for minor repairs.

G'day Ryan,

As far as we're aware the Aerobase 4 Shelter is just designed as a stand alone shelter and doesn't specifically connect to the aerodome tents that Zempire also make.

G'day Luci,

Yes there are :)  The Aerobase 4 Shelter actually comes with 1 removable wall, but more are available for purchase.  The Deluxe Wall comes as a 2 in 1 with mesh and solid panels that similar to a tent, can be zipped or unzipped depending on the weather.  Access to these zips is from the inside so if it does start raining, you won't get wet when you need to close up the windows.  The panels also include toggles so you can roll them part way down to suit your comfort.  Also, these walls attach to the shelter with zippers which makes them even more bug-proof!  Cheers

G'day Christopher,

If you want to fully enclose your Zempire Aerobase 4 Shelter, then yes, you'd need to buy an additional 3 walls.

There is a wall available for the Aerobase 4 Jo, but it's a new product that hasn't reached our warehouse yet.

I'll know pricing once we receive the products, so I'd recommend keeping an eye out on our website, we'll put the products online as soon as we receive them. You can check the price of the Aerobase 3 shelter wall for a rough estimate.

Not at the moment sorry Jo, we have used it in the past and may do again in the future.

We experienced some glitches that affected the level of service we offered our customers. We'll implement something once we can overcome these issues, but I don't have a date for you unfortunately.

There's no floor in the Aerobase Jo, you can get a groundsheet to add in, however. 

The lines around the edge and through the centre that you can see in the image are straps that hold the frame in place, you'll need to leave these in place to keep the shelter together. The colour you can see is actually just a reflection which existed in the images we sourced from the supplier, they must photograph their products on a shiny surface.

There's not much more to the set-up than what you can see in the Zempire video Jo, and yes, the fabric is 100% waterproof.

We will add this to our list of product videos to create but it could be a few weeks until we get to it sorry, we have numerous other request waiting on the sidelines. All you need to do prior to what you see in the video is pull the shelter out of the bag, and peg out the corners. After that, you just need to peg out the guy ropes. 

There air pole products are super easy to set-up, and it is for this reason that they are becoming increasingly popular.

There are no poles to thread or set up other than pulling it out of the bag and pegging the corners out Joanne. The poles and canopy are an all-in-one design, that's the beauty of air tents and shelters. Once the poles are inflated, you just need to peg out the guy ropes and you're good to go.

Hi Joanne,

The best thing you can do for stability in the wind is to use all peg points and guy ropes. This being said, this shelter and any similar products are basically like big parachutes, and there is only so much wind that they will be able to reasonably withstand. The benefit of the air poles, however, is that the poles flex rather than bend, the latter of which can render a steel frame useless.

In terms of punctures, you can replace the bladders, but to date, apart from some very early iterations of air filled poles in products from a different brand, we have not heard of any failures with these poles. Should your shelter get a puncture then yes, it would be somewhat useless until a replacement was sought (the bladders can be replaced), but the same could be said in many cases with the failure of a steel or aluminium frame, and a damaged steel or alloy frame can often lead to fabric damage also.

I hope this gives you some confidence in the product.