G'day Tony,

We have just confirmed this with Smarttek and the unit itself reduces the water flow, so you won't need an additional flow rate reduction valve. Say if you plug in from your water tank or garden hose tap, it will only pump out anywhere from 2 - 6L/M as the unit itself has a water adjustment built in. 

G'day Scott,

This Smarttek system uses a 3/8 SAE hose from the appliance to an LCC27 fitting to the gas bottle, the current hose wouldn't fit to a smaller gas bottle with a 3/8 fitting. You will need an adaptor to make this work, the Gasmate 3/8" BSPP LH TO LCC27 adaptor would work to connect this hose to the 4kg gas bottle.

G'day Aaron,

Yes, Smartek is confident in its design, with the maximum water temperature of 42C above ambient. When the water is colder the unit will consume more gas but can reach the temperature you're indicating. 

G'day David,

Smarttek hasn't got an official waterproof rating on the unit, they have however indicated that it is dust, wind and rain shock resistance. As there isn't any official rating, I'd recommend moving the unit under cover if it's raining.

G'day Sarah,

Yes, this is correct, the pump is designed for freshwater use only. They've not been designed for use on boats, or with salt water.

G'day Todd,

Yes, the shower rose is included with the 4.3Lpm System. It is supplied with a 2m shower hose, but you can purchase an optional 5m shower hose too.

G'day Greg,

The only thing the batteries on the unit itself are required for are the ignition, so, unfortunately, that can't be powered by 12V. It takes 2 x D-cell batteries, which will generally last quite a long time, and they're only powering it at start-up.

G'day Greg,

If you're wanting a high volume 6Lpm pump then you can purchase that combination directly, so that you only end up with one piump. You can find the 6Lpm version here.

G'day Tom,

You can connect this unit directly to a campers bayonet system by removing the hose and regulator. The gas fitting on the unit is 3/8" SAE, so you will likely already have a hose that will do the trick, if you don't have a hose then you can find them here. The quick connects aren't needed, but you could use those in the system too if you want an easier and quicker system set up.

G'day Paul,

You can attach a regular garden hose to the water inlet, however, the outlet will only fit the supplied 2m stainless steel hose and showerhead.

G'day Ben,

Yes you can operate the Smarttek Black Unit using mains water with standard hose fittings. 

G'day Dave,

I've just given our display model a go with the gas switched off and it will still run, however, I'm not sure it's something Smarttek would recommend. I'm not sure what you plan to do with the water bottles, but the pump and hoses aren't designed for pumping drinking water if that was your plan. 

G'day Chris,

Great question! It's not recommended to continuously recycle soapy water as it may cause issues with the pump over time, which could void the warranty. If you do choose to recycle the water then a 'soapless' soap such as wilderness wash would be a good option.

G'day Nicholas,

Yes the Smarrtek Hot Water System does meet Australian Standards. It's certified under the AS2658, you can read more about this over on the Smarttek FAQ's page.

G'day Henry,

All of the Smarttek Hot Water Systems are supplied with a pump, so, unfortunately, no you won't be able to get your hands on just the unit itself from us direct, but you might be able to chat directly with Smarttek to see if they have any option available

G'day Liam,

The pump has two lengths of hose, one on either side of the pump. The hose used to draw the water has nothing on the end of it, so yes you can submerge it in a standard jerry can.

G'day Liam,

The Black Smart Hot Water System pump is supplied with a cable that will connect using alligator clips, so if you wanted to connect it using a cig plug then you'll need to grab a Multi Cable Pack , which includes a cigarette plug, Anderson, alligator plugs and a 2.5m cable with switch.

G'day Liam,

Yes, there is a U-shaped handle on the back of the unit so you can hang it over something, or use it to attach to your roof rack using some clips or clamps.

G'day Liam,

You can absolutely connect the Smartttek Black Smart Hot Water System to a 3/8" bottle, you'll just need to run it through a 3/8" BSP LH to POL adapter. 

G'day Raff,

Yep! This system can suck water from creeks, dams or other water sources, aswell as tanks or mains.  It has pretty versitile application.  The Smarttek Black Smart Hot Water System pumps water a distance of 10m, over a maximum 3m rise.

Just as an addition, if you creek or other natural water source is particularly muddy, its recommended you invest in a Smarttek Hot Water System Filter